Panzer Arms EGX500 Bullpup 12ga 18.5" Grey Multicam (2)-5rd Magazines - Blue/Black, 18.5" Barrel, 5+1 Rounds, Synthetic, 3" Chamber, Multicam Stock

this is for initial set up. Item was well packaged. Assembly is simple which is good as only instructions are some pictures in the users manual. Only things to do are add flip up sights (which you may not want and probably will want your own anyway) and install the charging pull knob which can be done on either side (I did mine on left as since I would be holding the pistol grip with my right hand and reaching over firearm would be awkward) Various reviews and information suggest the charging arm lets item work for left handers. Remember the ejection port stays on right side and I don’t know how that would be pleasing to a left handed cheek weld As a test I sent a simple question to the email contact, with a request to purchase some small parts as added incentive but no reply. That plus other reviews suggest there is no customer service Setting the magazine in I gave it the bottom hit I have become used to over the years. This may improve with use but don’t do this as mag jammed and was difficult to remove. Push in until click works