BudsGunShop.com - Lack of Support

As a fellow customer I'm really sorry to hear about this issue your having with getting ahold of a real person. Bud's has been short staffed and I'm sure that's where the problem is at the moment. Maybe give them a call back in a little while?

customer service has gone downhill everywhere businesses cant get people to work and more companies are trying to automate as much as possible

Hi Don and welcome. I agree that Buds Support has dwindled a smidge. I would not let this one occurrence deter you from doing business with Buds. Multiple, now that would be a different story. Short staffed or not, a business should always have accessible Customer Service. There is an old adage, businesses go out of business one customer at a time. Cheers, stay safe and good luck!

Spoke with customer service via chat and the price will change to the 159 later today when the sale goes live.

I got thru to "chat" and spoke to "Larissa" at Buds who is obviously not to blame but has to represent what she's told by weak management in this case. I referred to the advert for $159 advertised and the "ACT NOW" at the top of the ad. All I got from her was that the special price will start later on - sometime today. No idea or hint when etc. She could not help further - but did say management knew about it since others had complained. Other than a cursory "I'm sorry" no hint of a reconciliation or offer to honour the advert which, I repeat, said ACT NOW.
In my opinion a total waste of time and leaves me questioning the professionalism of at least the marketing dept. of Buds and the management. very disappointing.